About the Program
A major revision to the ITIL framework, ITIL 4, is coming out on February 28th. We're here to give you the latest and greatest details, including: what's changing, what's not, what the new certification path will look like, and when courses will become available. We will also leave lots of time to answer all of your burning questions. Join us for this informational session!
For anyone still furloughed at the time of our meeting, we are offering $20 gift cards each to defray the cost of transportation to and from the meeting. Please just select "Furloughed" as your ticket type.
About the Speaker
Erika Flora, PMP, CSM, ITIL Expert
Erika is a Senior Advisor and Principal with BEYOND20. For more than 15 years, Erika has worked with global IT organizations to improve how they work. She is ITIL Expert certified and holds a number of other IT “best practice” certifications. Erika has a Masters Degree in Microbiology from the University of Florida (go gators!) and is a skilled blogger, presenter, and the author of the guidebook, “Demystifying Agile, Scrum, and IT Service Management.”
12:00 Noon to 12:30 PM – Lunch and Networking
12:30 PM to 1:50 PM – Program
1:50 PM to 2:00 PM – Survey, Prize Drawing
2:00 PM – Meeting Ends
About the Location
1325 G Street NW, Suite 1020
Metro Center stop on the RED Line, Public/Paid Parking available nearby