Each year, HDI awards the highest honors in the technical service and support profession. These awards recognize the individuals, teams, and organizations that have most enhanced the image of the support industry by achieving and maintaining the highest standards of excellence in service and support.
HDI Capital Area is proud to have two candidates among the 2018 HDI Award Finalists. Bryan Rhoades, Desktop Support Technician of the Year Finalist and LaTonya Morgan, Officer of the Year Finalist. Bryan and LaTonya will have their final interviews at the April 2018 HDI Conference in Las Vegas, where the winners will be announced. Congratulations and Good Luck Bryan and LaTonya!
From Left to Right:
Ju'an Wilson, Capital Area Analyst of the Year
Bryan Rhoades, Capital Area Desktop Support Technician of the Year & HDI Finalist
Leanne Okabayashi (Nominator)
LaTonya Morgan and President Bill Liberti
Congratulations to the 2018 HDI industry award finalists!
HDI Manager of the Year
This award honors a prominent technical service and support manager (representing internal or external support) and recognizes him/her for outstanding commitment to the industry.
HDI Analyst of the Year
This award honors the industry’s best first-level support analyst.
Dan Paulin, Canada Council for the Arts, HDI Ottawa Chapter
HDI Desktop Support Technician of the Year
This award honors the technician who provides exemplary desktop support and exceeds performance objectives.
HDI Local Chapter Officer of the Year
This award honors an exceptionally hard-working volunteer leader from the HDI local chapter officer community.
HDI Team Excellence Award
This prestigious award honors best-in-class technical support organizations that deliver the highest level of customer service and technical support.
Special thanks to our award sponsor, Robert Half Technology!
For full descriptions of HDI’s industry awards, nomination criteria and deadlines, visit ThinkHDI.com/Awards .