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PREVIOUS MEETING SLIDES: Establishing a Lasting Culture of Improvement within IT


- On July 21st, Members and attendees networked with one another, local chapter officers shared HDI Capital Area and HDI Corporate updates and Andy Rivers presented on Establishing a Lasting Culture of Improvement within IT!


We all want to improve, but where do we find the time?  No matter how hard we try, the whirlwind of our day-to-day work invariably seems to fill our day, week, month, and year.  Have no fear!  In this interactive presentation, we will discuss ways to: 

  • Make time for what’s “important”, not just what’s “urgent”
  • Assess our organization and find areas of improvement and “quick wins”
  • Move from “hey, we should improve this” to making substantial progress
  • Change behaviors and form new habits
  • Ensure improvements “stick” and we don’t go back to “how we’ve always done it”

Key Takeaways for Attendees

  • Tools for designing a long-term improvement plan
  • Techniques for identifying improvements
  • Template for capturing improvement efforts


Andy_Rivers.jpgAndy Rivers is a Senior Advisor at BEYOND20. Andy has worked in IT for over 15 years, and has extensive experience in Higher Education. Prior to joining BEYOND20, Andy was the Associate CIO for University of Tennessee, where he was responsible for implementing statewide projects and initiatives for the university’s four campuses and three institutes. Andy holds a Bachelors in MIS and a Masters in Telecommunication System Management (TSM), with a variety of IT certifications including ITIL Expert, Certified Scrum Master, and Security+.


12:00 Noon to 12:30 PM – Lunch and Networking
12:30 PM to 1:50 PM – Program
1:50 PM to 2:00 PM – Survey, Prize Drawing
2:00 PM – Meeting Ends

1325 G Street, N.W., Suite 1020

Washington, D.C., 20005